So You Want to Work in IT? My Career Journey – Part 2
Jeff Brown In Part 1 of this series, I went through all my previous jobs to show my career progression from a general sys admin to a specialist. This post will continue…
So You Want to Work in IT? My Career Journey – Part 1
I’ve kept blog posts here primarily technology related, offering how-to or problem-solving topics. However, I thought it would be time to review my IT career over the past dozen years…
Advanced Office 365 Call Quality Dashboard PowerShell Queries
I previously covered the basics on how to install the Call Quality Dashboard (CQD) PowerShell module and perform a basic query. This article is a follow-up on how to perform…
Understanding Microsoft Teams Coexistence and Upgrade Modes
Microsoft Teams will eventually become the standard collaboration tool for Office 365, replacing Skype for Business Online. In the meantime, you may need to manage how your end users will…
How to use the Office 365 Call Quality Dashboard PowerShell Module
The Call Quality Dashboard (CQD) PowerShell module allows administrators to access network and call quality information gathered by Microsoft Teams and Skype for Business. This post introduces this resource, including…
Configuring Office 365 Microsoft Teams and Skype for Business Federation
Microsoft Teams and Skype for Business Online are both capable of federation, which allows people to contact other users outside their company. However, configuring these Office 365 options the same…
Managing Microsoft Teams with Role-Based Admin Groups
Earlier this year, Microsoft released new admin roles for Microsoft Teams. This feature allows Office 365 tenant administrators to limit the scope of actions available to other administrators in the…
Scheduling PowerShell Scripts with Usernames and Encrypted Passwords
A quick and easy way to automate something is to schedule a PowerShell script using Windows Task Scheduler. However, sometimes you need to connect to remote resources using a username…
Skype for Business Online: Common Area Phone Overview
Earlier this month, Microsoft released a much anticipated feature: common area phones for Skype for Business Online. Common area phones are devices that are located in areas like lobbies, lounges,…
Search and Delete Exchange Email using PowerShell
A common Exchange administrative task is to search for and remove emails from mailboxes. This is often due to a malicious email that may have made its way past the…