RBAC allows applying granular permissions based on someone’s job role, such as user management, e-discovery, or read-only access. You can customize RBAC with the PowerShell commands explained in this article.…
I have ran into a particular issue a few times when activating phone numbers in Skype for Business Online Phone System. If you don’t look in the right place, you…
One common Exchange administrative task is to find the total size of mailboxes in the environment. This can be useful to find the biggest mailboxes or ones that are (nearly)…
I recently ran into an issue with my homelab that took several months to figure out. Ok, I didn’t troubleshoot non-stop, but nonetheless it took me several months to figure…
By default in Skype for Business, any two users (internal or external) who can communicate with each other can also see each other’s presence information. Some organizations may want to…
Yesterday Microsoft announced the availability of new calling capabilities in Teams, including PSTN dialing, call history, hold/resume, speed dialing, call transfer, voicemail, and many more features. This follows Microsoft’s announcement…
This past week Microsoft made good on their promise from Ignite 2017 to release an updated Skype for Business Online Network Assessment Tool. In addition to performing a basic network…
One of the nicest features released this year for Skype for Business Online is the ability to create normalization rules and group them into dial plans. Normalization rules allow replicating…
Three years ago I published one of my first blog articles detailing how to clean up leftover Lync and Skype for Business user accounts, and it has become one of…
Following up from my last post discussing how to troubleshoot audio calls using Call Analytics, this time I’m going to focus on some of the configuration options available. In order…
Jeff Brown