Yesterday Microsoft announced the availability of new calling capabilities in Teams, including PSTN dialing, call history, hold/resume, speed dialing, call transfer, voicemail, and many more features. This follows Microsoft’s announcement at Ignite 2017 that Teams will replace Skype for Business as the primary communications tool in Office 365, and adding these calling capabilities moves us one step closer to that goal. In this post, I’m going to cover how to enable incoming calls to the Teams client as well as some screenshots on how the features look today.

Read my full article over at the Perficient Microsoft Blog: