Microsoft Teams Common Area Phone Deployment Guide
Jeff Brown The Microsoft Teams Common Area Phone is a device placed in a common area, like a lobby or reception area. Anyone can walk up to the phone and place a…
Microsoft Teams – Auto Attendants New Announcement Feature
Microsoft continues to add new voice features to Microsoft Teams to make a case for migrating off your legacy PBX. Recently, Microsoft added an announcement feature to Microsoft Teams auto…
Find Microsoft Teams Emergency Address using PowerShell
The Microsoft Teams admin center is a fine way to manage your enterprise voice deployment. You can assign phone numbers, set emergency locations, or view unassigned numbers. However, there is…
How to Export Teams PSTN Usage Records with Azure Functions
Microsoft Teams PSTN usage records are available as reports in the Teams admin center. However, you have to manually export the records into an Excel file. How would you like…
Configuring Auto Attendant Directory Search in Microsoft Teams
Microsoft Teams is more than just a collaboration tool. It can also provide telephone services, so your users can make and receive phone calls. Another feature included in the Phone…
Use Graph API to Export Microsoft Teams PSTN Usage Records
Microsoft recently released the ability to programmatically retrieve Microsoft Teams PSTN Usage records using the Graph API. This data is currently available in the Teams admin center under Analytics &…
Error Creating Microsoft Teams Resource Accounts
Microsoft Teams auto attendants and call queues use resource accounts for their configuration. You assign license and phone numbers to these resource accounts for the voice applications to work. However,…
Skype for Business Online: Common Area Phone Overview
Earlier this month, Microsoft released a much anticipated feature: common area phones for Skype for Business Online. Common area phones are devices that are located in areas like lobbies, lounges,…
Skype Online – Telephone Number and LineURI Do Not Match
I have ran into a particular issue a few times when activating phone numbers in Skype for Business Online Phone System. If you don’t look in the right place, you…
Microsoft Teams Adds Calling Capabilities
Yesterday Microsoft announced the availability of new calling capabilities in Teams, including PSTN dialing, call history, hold/resume, speed dialing, call transfer, voicemail, and many more features. This follows Microsoft’s announcement…
